Orders are processed within 1-2 business days, excluding weekends and holidays. We’ll notify you promptly if processing times are longer than usual.

Estimated delivery times vary based on location: typically, shipping takes 3-5 business days.

Once your order ships, you’ll receive a tracking link via message so you can monitor its journey. You can also check the status of your order at any time through your account.

If your package is lost or damaged in transit, please contact us. We’ll work with the shipping carrier to resolve the issue, and if eligible, we can arrange a replacement or refund.

If you have any questions about shipping or tracking your order, don’t hesitate to reach out! Our support team is here to help and ensure your shopping experience with us is smooth and enjoyable.

Our Email: Info@lumapearledcandles.com